Retention
With OmniCrane, your valuable customers never leave
Keeping your customers can be challenging. Therefore, OmniCrane allows you to prepare custom retention offers for loyal (or at-risk) customer groups. From discounts to gifts, these will help the salesperson to maintain their relationship with the customer.
What is needed
A list of customers you would like to keep
Retention offers
What OmniCrane provides
Decrease in customer attrition rate
How does it work in practice?
Risky Customers
Retention List
Contact Management
Create Retention Offer
Proactive Approach
Positive Feedback
Sales Result & Churn Decrease
Risky Customers
Retention List
Contact Management
Create Retention Offer
Proactive Approach
Positive Feedback
Sales Result & Churn Decrease
You are set to take steps to keep or boost a specific customer group. Excellent! Now you’ll need to:
Make a list of customers who are either at-risk of moving on, or the contrary—have been loyal in the long term
Come up with a special offer—a discount, gift—something they won’t be able to refuse
OmniCrane will start a proactive campaign that will bring results in no time. Your attrition rate will decrease, and you will keep your loyal customers.
Na Širokém I, Ohrobec
252 45, Czech Republic
252 45, Czech Republic
IČ: 098 62 251
M: +420 602 476 179
E: info@omnicrane.com
Na Širokém I, Ohrobec
252 45, Czech Republic
252 45, Czech Republic
IČ: 098 62 251
M: +420 602 476 179
E: info@omnicrane.com
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